1 Day Compassionate Leader & Facilitator Experience

We work in an increasing complex and challenging environment. More complexity means more kinds of “tensions”.

These tensions can be situated at different levels:

  • Practical. E.g. don’t have access to important files because there is no Internet access.
  • Process. E.g. not being able to deliver because there are bottlenecks in the process like not enough people, tools or resources.
  • Personal. E.g. an introvert employee suddenly has to share how he is doing and how his work is progressing.
  • Interpersonal. E.g. clash between a manager with a directive approach and someone who needs more autonomy.

Vibes and Tensions

Tensions are also related to the vibe of a person, a team or an organization.

There are four vibes:

  • Negative
  • Neutral
  • Positive
  • Inspiring

The vibe influences how tensions are perceived (threat versus opportunity) and how they are dealt with (avoided or tackled).

A vibe also influences how to deal with the situation as a leader or a coach:

  • In the negative and neutral vibe it means: creating a comfort zone.
  • In the positive and inspiring vibe it means: challenging people to get out of their comfort zone.

For now this short introduction about tensions and vibes suffices. If you want to know more, read Our Approach

The Challenge

The challenge is: how can we, as a leader, coach, agile coach, scrum master, product owner, chapter/tribe/squad lead, HR business partner or other facilitator solve these tensions without creating (too many) new ones, taking the vibe of the people involved into account?

Solution: Compassionate Leadership

Solving tensions without creating new ones, while taking the vibe into account, is what is Compassionate Leadership is about.

The definition of Compassionate Leadership is:

“The ability to take yourself, individuals, teams and organizations to a higher level of performance and well-being (= a higher vibe) in a safe and stimulating way when tensions occur.”

So, it is not a new style of leadership that replaces other styles, but a dimension that is added. The leadership style that is most open for it, is “servant leadership”. By the way, this is the style that is pursued in most agile and self-organizing teams.

On a practical level there are two “ingredients” of Compassionate Leadership:

  • A practical toolkit with short and powerful techniques to transform different kinds of tension (the D.U.E.T. model).
  • An attitude and mindset to operate from.

In this one-day Compassionate Leader & Facilitator Experience you receive a head start.


When you have participated in the Compassionate Leader & Facilitator Experience, you will be able to:

  • Discern the 3 different kinds of tension.
  •  Recognize the traits, pitfalls and needs of each of the four vibes.
  • Detect the current ability to deal with tension (= the current vibe) using the Vibe Assessment.
  • Provide the right support depending on the vibe of an individual or team.
  • Avoid the decrease of the vibe and engagement of the team by taking the 4 phases of the bonding cycle into account.
  • Calm down someone who feels limited, disadvantaged, not heard or not seen and show them new hopeful perspectives.
  • Mentor people in seeing the positive qualities behind negative behavior. This increases understanding, boosts morale and strengthens cooperation.
  • Detect patterns that cause conflicts between people. And transform them in supportive patterns that foster job satisfaction (and results).
  • Avoid the largest pitfall that (unconsciously) adds more tension than solves.
  • Solve tensions between team members or with colleagues from other departments, customers or suppliers in order to get a fruitful collaboration.

For Whom

  • CEO’s, business owners, change/transformation managers, product owners and managers.
  • Coaches and facilitators like agile coaches, scrum masters, chapter leads, HR business partners, project managers and happiness officers.


The Compassionate Leader & Facilitator Experience offers a mix of surprising insights combined with practical tips and simple, but powerful techniques that the participants immediately learn to apply.

We work with a small group of 4 participants so we can dive into their daily situations and live cases.

What previous participants say

I like the Compassion Technique a lot. In a very quick way you succeed in lowering someone’s tension towards someone else drastically. By taking a step back you increase your compassion level. In that way you help the other person to move on.

Koen Breyne, Country Manager Belux Pharmagest

Expect the unexpected, experience inner peace, open up and let yourself be submerged in the techniques and methods of the Compassionate Leader. I learned to get centered, think beyond what I knew and let go.

Hanne Demedts, HR Manager BBDO Belgium

The most important aspect of the Compassionate Leader & Facilitator Experience was that there is another, deeper, level to make your own communication more powerful. Using the techniques I learned in the Experience I was able to get back into communication in a difficult situation. In that way bonds were strengthened instead of broken. What I enjoyed most is the experience that the biggest lever for change resides in yourself and not in communication with the other person. Without long or deep exercises you feel way stronger before reinitiating the conversation.

Sara Borremans, Digital Sherpa

Dates and Location

Dates can be found in the calendar.


The facilitator of the Compassionate Leader & Facilitator Experience is Jan Vermeiren.

Jan is the founder of the Compassionate Leader, author of the book with the same name and creator of amongst others the D.U.E.T. process and the Compassion Technique.

You can find more information about our mission, purpose, values and Jan’s background on the About Us page.


  • The fee for this one day Experience is 297 euro (excl. VAT).
  • This includes all materials, lunch, snacks and drinks during the whole day.

Support Package

There is an option to purchase this package up front at a discount:

Discounted price when you purchase this package up front (you can choose this option when registering): 99,00 euro.


  • We organize the Experience only in regions where there are enough members of the Compassionate Leaders Community. If there is no Experience planned in your region, but you feel there should be one, please contact us.
  • The Compassionate Leader & Facilitator Experience can also be organized in-company.
  • The Experience is an excellent opportunity to experience if you want to participate in one of the Raise the Vibe Programs or organize an in-company team program to take your team or organization into the inspiring vibe.