1 Day Compassionate Leader & Facilitator Experience

We work in an increasing complex and challenging environment. More complexity means more kinds of “tensions”.

These tensions can be situated at different levels:

  • Practical. E.g. don’t have access to important files because there is no Internet access.
  • Process. E.g. not being able to deliver because there are bottlenecks in the process like not enough people, tools or resources.
  • Personal. E.g. an introvert employee suddenly has to share how he is doing and how his work is progressing.
  • Interpersonal. E.g. clash between a manager with a directive approach and someone who needs more autonomy.

These tensions often get intermingled.

For example: a process tension (not enough people that are available) doesn’t get solved because a personal tension (the project leader’s frustration) causes an interpersonal tension (aggressive communication towards the manager who signs off the budget).

For example: a practical tension (confusion about priorities) doesn’t get solved because interpersonal tensions (power plays between team members) cause personal tensions (resisting because one doesn’t feel heard).

The more tensions are intermingled, the more difficult it gets to solve this in both an effective and considerate way. In other words, to both get results and keep the relationship good.

Positive Tensions

The examples above are related to what is not going well.

Tensions can also be tied to new opportunities in the future.

They can also be situated at different levels:

  • Practical/Process. E.g. the further evolution of Artifical Intelligence and the impact on the current way of working. Tensions that might occur, are: how can we work in a more efficient way on the one hand and the loss of human contact on the other hand.
  • Personal. E.g. the promotion to the function of manager, product owner or agile coach can give energy and be motivating. On the other hand, it can come with insecurities about whether or not one has the right knowledge and skills to fulfill this role in the best way possible.
  • Interpersonal. E.g. the enthusiasm of an extraverted colleague regarding a new way of working like agile or self-organizing teams can be what is needed to get everybody on board. On the other hand, it might not leave space for the contribution or concerns from introverted colleagues (who don’t feel engaged as a consequence).

These tensions can get intermingled as well.

Vibes and Tensions

Tensions are also related to the vibe of a person, a team or an organization.

There are four vibes:

  • Negative
  • Neutral
  • Positive
  • Inspiring

The vibe influences how tensions are perceived (threat versus opportunity) and how they are dealt with (avoided or tackled).

The Challenge

The challenge is: how can we, as a leader, coach, agile coach, scrum master, product owner, chapter/tribe/squad lead, HR business partner or other facilitator solve these tensions without creating (too many) new ones, taking the vibe of the people involved into account?

Solution: Compassionate Leadership

Solving tensions without creating new ones, while taking the vibe into account, is what is Compassionate Leadership is about.

The definition of Compassionate Leadership is:

“The ability to take yourself, individuals, teams and organizations to a higher level of performance and well-being (= a higher vibe) in a safe and stimulating way when tensions occur.”

So, it is not a new style of leadership that replaces other styles, but a dimension that is added. The leadership style that is most open for it, is “servant leadership”. By the way, this is the style that is pursued in most agile and self-organizing teams.

On a practical level there are two “ingredients” of Compassionate Leadership:

  • A practical toolkit with short and powerful techniques to transform different kinds of tension (the D.U.E.T. model).
  • An attitude and mindset to operate from.

In this one-day Compassionate Leader & Facilitator Experience you receive a head start.


When you have participated in the Compassionate Leader & Facilitator Experience, you will be able to:

  • Discern the 3 different kinds of tension.
  •  Recognize the traits, pitfalls and needs of each of the four vibes.
  • Detect the current ability to deal with tension (= the current vibe) using the Vibe Assessment.
  • Provide the right support depending on the vibe of an individual or team.
  • Avoid the decrease of the vibe and engagement of the team by taking the 4 phases of the bonding cycle into account.
  • Explain the four-step D.U.E.T. model to transform any kind of tension and raise the vibe.
  • Detect the (sometimes subtle) differences between compassionate and uncompassionate behavior and the effect on getting results on the one hand and fruitful cooperation on the other hand.
  • Avoid the largest pitfall that (unconsciously) adds more tension than solves.
  • Solve tensions between team members or with colleagues from other departments, customers or suppliers.

For Whom

  • CEO’s, business owners, change/transformation managers, product owners and managers.
  • Coaches and facilitators like agile coaches, scrum masters, chapter leads, HR business partners, project managers and happiness officers.


The Compassionate Leader & Facilitator Experience offers a mix of surprising insights combined with practical tips and simple, but powerful techniques that the participants immediately learn to apply.

We work with a small group of 4 participants so we can dive into their daily situations and live cases.

What previous participants say

I like the Compassion Technique a lot. In a very quick way you succeed in lowering someone’s tension towards someone else drastically. By taking a step back you increase your compassion level. In that way you help the other person to move on.

Koen Breyne, Country Manager Belux Pharmagest

Expect the unexpected, experience inner peace, open up and let yourself be submerged in the techniques and methods of the Compassionate Leader. I learned to get centered, think beyond what I knew and let go.

Hanne Demedts, HR Manager BBDO Belgium

The most important aspect of the Compassionate Leader & Facilitator Experience was that there is another, deeper, level to make your own communication more powerful. Using the techniques I learned in the Experience I was able to get back into communication in a difficult situation. In that way bonds were strengthened instead of broken. What I enjoyed most is the experience that the biggest lever for change resides in yourself and not in communication with the other person. Without long or deep exercises you feel way stronger before reinitiating the conversation.

Sara Borremans, Digital Sherpa

Dates and Location

Dates can be found in the calendar.


The facilitator of the Compassionate Leader & Facilitator Experience is Jan Vermeiren.

Jan is the founder of the Compassionate Leader, author of the book with the same name (available from September on) and creator of amongst others the D.U.E.T. process and the Compassion Technique.

You can find more information about our mission, purpose, values and Jan’s background on the About Us page.


  • The fee for this one day Experience is 297 euro (excl. VAT).
  • This includes all materials, lunch, snacks and drinks during the whole day.

Support Package

There is an option to purchase this package up front at a discount:

Discounted price when you purchase this package up front (you can choose this option when registering): 99,00 euro.


  • We organize the Experience only in regions where there are enough members of the Compassionate Leaders Community. If there is no Experience planned in your region, but you feel there should be one, please contact us.
  • The Compassionate Leader & Facilitator Experience can also be organized in-company.
  • The Experience is an excellent opportunity to experience if you want to participate in one of the Raise the Vibe Programs or organize an in-company team program to take your team or organization into the inspiring vibe.