The D.U.E.T. process©
Jan Vermeiren, the founder of The Compassionate Leader and the creator of the D.U.E.T. process ©.
When people work together, tensions show up.
The usual way of dealing with tensions is to ignore them or push them away. That’s easier than facing them.
However, what happens is that a simple small tension accumulates and apparently suddenly become a big problem.
It usually is not one tension anymore, but a mix of several tensions: practical, interpersonal and personal tensions. This makes it even harder to pinpoint what it really is about and how to deal with it.
The result is that working together becomes more difficult, that meetings and conversations are stressful and take much longer than needed and that goals are not achieved.
This pattern doesn’t only happen in negative situations, but also in positive ones. When a certain tension is felt from the marketplace it could mean there is room for a new product, service or brand.
However, usually this tension is also ignored or pushed away, causing organizations to miss opportunities.
In short, whether it is about positive or negative tensions, when they are ignored, growth opportunities are missed. So, let’s change our perspective. When we consider tensions as pointers to where progress can be made, we can start welcoming them and start exploring which gifts they contain.
The D.U.E.T. process©: Four steps to transform tension into growth opportunities
The D.U.E.T. process is a process that can help to discover those gifts. It consists of four steps for each of the three kinds of tension (practical/organizational tension, interpersonal tension and personal tension):
- Detect and face the tension
- Understand and solve the tension
- Embrace the root of the tension
- Transform the root of the tension
This can be done individually, with a colleague or coach or with a team or group.
Especially in teams, the D.U.E.T. process can be extremely powerful.
However, each step requires a special approach to get to the desired result. When one or more steps are skipped or modified, there is a danger of going back to the traditional patterns of ignoring tension or applying a superficial patch.
In order to help you understand and apply the four steps correctly, there are two options:
- D.U.E.T. process workshop
- D.U.E.T. process program
The difference between the workshop and the program is:
- In the workshop the participants learn how to perform a D.U.E.T. process for each of the three kinds of tension. They apply it in their team afterwards.
- In the program one of our coaches facilitates team meetings and short workshops so the team learns how to apply the D.U.E.T. process on the go.
Contact us to see whether a workshop or a program is the best fit for you.